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Cancellation and Privacy Policy

Once ticket(s) are sold, all transactions are considered final, and no refunds, exchanges, or cancellations will be granted, except for the cancellation of the event or a failure to deliver valid tickets.

This policy is crucial due to our status as a live marketplace for Event Tickets. The Stadium Owner reserves the right to remove individuals from the stadium without compensation or refund if their behavior is deemed unsuitable or disruptive to others.

Ticket holders are responsible for any property loss, destruction, or theft, as well as any potential risk of injury. Therefore, they will release the promoters, performers, sponsors, ticket outlets, venues, and employees from any liability that may arise thereafter.

If, for any reason, HKT Boxing Stadium fails to provide the buyer with the tickets they purchased for an event, our sole obligation and liability will be to refund any payment made under the terms of this Agreement. It is important to note that we reserve the right to cancel and refund any order at any time, should we deem it necessary. Our commitment is to provide the best service possible to our customers, and we will always strive to ensure that any issues are resolved in a timely and satisfactory manner.

Please note that these policies are subject to change and that buyers should review the refund policy at the time of purchase.

Personal Data Collecting and Process

In order to effectively operate the Sites and provide our Services, we may collect and use your personal information to facilitate communication between you and HKT Boxing Stadium, particularly with respect to payment and delivery of Services.

Additionally, we may use this information to manage our business needs, including marketing initiatives, by communicating with you through the email or social media platform you have provided to inform you about our Services and advertise upcoming Thai boxing events.

We collect personal data such as the amount paid for tickets or services, full name, email addresses, and country/regions when you use our services or access our sites to make purchases. Please note that this information is only used for the company’s marketing communication.

Rest assured, we are committed to protecting your information and ensuring that any use is in compliance with applicable laws and regulations.

Payment Providers

When using PayPal or Omise/Opn to send payments, your sensitive financial information, such as credit card or bank account numbers, are not shared with the recipient.

All personal data provided to these payment processors is stored on their secure servers, and we take appropriate measures to ensure that appropriate safeguards are in place to protect your information.

For more information about PayPal and Omise/Opn data protections, please visit their respective websites.

Sharing and retaining personal data

Our policy is to safeguard the contact details and communication of our users. We will not share such information to any persons except:

  • HKT Boxing Stadium, in connection with tickets and related services.
  • Law enforcement, regulators, government officials, or other third parties (in Thailand or elsewhere) who are legally entitled to access such information in accordance with applicable laws and regulations, and whose performance of their duties or obligations may be hindered if the user’s consent is required, or if sharing or disclosure is requested by the owner of the Personal Data.
  • We will retain the Personal Data, including the amount paid for products or services, full name, email addresses, and country/regions, for the duration of the Services and for a period of one year for marketing purposes.

In accordance with Data Protection Laws, you have certain rights regarding your personal data. You may contact us to exercise your right to opt-out of receiving marketing and promotional information. Upon receiving your request, we will remove your contact and communication information from our marketing and promotional database in a timely manner.

Please note that certain limitations may apply.

Contact Us

You may contact us if you have general questions about our Privacy Statement, suggestions, questions, complaints, or other inquiries in connection with this Policy, please do not hesitate to contact us.

  • Office: 85/5 Moo.3 Kamala, Kathu, Phuket, Thailand 83150
  • Call & WhatsApp: +66 080-640-4565 (Every day 09.00-21.00 hrs. GMT+7)
  • Email: [email protected]